Millions of commuters monitor delays, detours, and changes in the transit system. A big one is on the way. The Metrocard is being phased out, and ONMY is the way to tap ...

Survey reveals 74% of NYC subway riders face OMNY system issues including unresponsive readers and late charges.

Of respondents, 47% used a physical OMNY card at least some of the time, and 58% used a digital wallet/phone, the study found ...

The MTA says it’s moving ahead with retiring the MetroCard and fully switching to its tap-and-go OMNY system by the end of ...

As the MTA is transitioning from the use of MetroCards to OMNY tap-and-go, commuters have expressed a flurry of complaints ...

A survey of transit riders found that a majority have had issues with New York’s new tap-and-go system, months before its ...

Alis, a Queens resident, relies on buses to get around the bustling borough. But on one sweltering summer day at a bus stop ...