Microsoft is strategically shifting its workforce by replacing thousands of traditional salespeople with technical experts, ...

Microsoft released two AI sales agents for Microsoft 365 Copilot to enhance revenue operations, integrating with Dynamics 365 and Salesforce CRM. These agents automate lead qualification, customer ...

Microsoft sales AI agents. First up is the Sales Agent, which Microsoft says can help "turn contacts into qualified leads", automating the process of developing leads and crafting customer outreach.

Microsoft is trying to simplify AI sales, according to slides from an internal presentation. The current approach slowed sales, confused customers, and affected cost and quality, insiders say ...

Microsoft is planning to axe thousands of jobs, particularly in sales, as part of the company’s latest move to trim its workforce amid heavy spending on artificial intelligence.

But not all tasks require a custom solution; already-built models can be useful across enterprises. Microsoft is releasing several ready-made agents in Copilot that can handle simple, repetitive ...

Microsoft announced 10 new AI agents for its Dynamics 365 line of business applications — tools that can complete tasks autonomously in areas including sales, service, finance, and supply chain ...

Microsoft Corp. is planning to ax thousands of jobs, particularly in sales, as part of the company’s latest move to trim its workforce amid heavy spending on artificial intelligence.

Microsoft MSFT1.58%increase; green up pointing triangle is planning to lay off several thousand employees in the next few weeks, looking to thin out its ranks while continuing its costly push into ...

Microsoft released two AI sales agents for Microsoft 365 Copilot to enhance revenue operations, integrating with Dynamics 365 and Salesforce CRM. These agents automate lead qualification, customer ...