Explore why Microsoft is moving Enterprise Agreement (EA) clients to the Microsoft Cloud Solution Provider (CSP) model, and how Ascent Technology ensures a smooth, strategic transition. Microsoft is ...
Running an architecture review after an incident is a very important tool to understand why it happened, but it may be too late because it could have already generated unexpected costs, business ...
A view of the Microsoft corporate logo in front of the Microsoft Office building on 41st St. and 8th Ave. on July 19, 2024 in New York City. (Photo by Craig T Fruchtman/Getty Images) Microsoft will ...
In modern contact centers, operational efficiency hinges on how quickly service representatives can transition between customer interactions. One often overlooked but critical phase is the wrap-up ...
According to the latest Microsoft Work Trend Index, 80% of workers globally say they lack the time or energy to do their jobs. If you work in sales, this may sound familiar. In other words, more ...
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