Microsoft on Tuesday announced that its upcoming release of Microsoft Dynamics 365 Contact Center, a Copilot-powered cloud contact center solution, will be generally available on July 1.

Microsoft 365's new logo is essentially Copilot's with a minor addition . As spotted by Windows Latest, Microsoft is sending out a notification to 365 users warning them about an upcoming branding ...

Glance aligns with Microsoft's vision for a modern, AI-powered contact center. As Dynamics 365 uses Microsoft Azure AI and Microsoft Copilot to power intelligent routing, sentiment analysis, and ...