Automating existing processes provides limited gains. Bigger leaps come from new workflows and organizational structures.

VEEV's niche focus and strong margins give it an edge over CRM despite its higher valuation and smaller scale.

Microsoft promises its customers in Europe greater sovereignty with new cloud offerings. However, analysts describe the offer ...

Salesforce CEO Marc Benioff has revealed that AI is handling 30–50% of the workload at the company, marking a shift in ...

Creatio said it won’t charge separately for AI capabilities but will include all agents and features in the core platform.

The more rigid Microsoft CRM process improved the efficiency of the software’s 60 users, he said. Wilson intends to upgrade to Microsoft CRM 3.0, most likely this fall, Kretchman said. Helene Cole, ...

For Salesforce (CRM), as a dominant player in customer relationship management (CRM) software, maintaining its leadership position while continuing to grow organically has long been a key objective to ...

Hire Resolve’s client is seeking a Microsoft Dynamics 365 CRM Developer who will be responsible for designing, developing, and implementing Microsoft Dynamics 365 CRM solutions. The role involves ...