An oversight report released Wednesday criticizes the Baltimore Mayor’s Office of Neighborhood and Safety Engagement for ...

WeChat can be a powerful tool for growing your business—especially if you work with customers or partners in China or other parts of Asia.

With the changing dynamics of business communication, the convergence of Conversational AI (CCAI), chatbots, and  Rich Communication Services (RCS) is ushe ...

On May 5, 2025, Skype’s once-dominant video messaging service went dark after more than two decades – although it is still accessible for business users via Microsoft Teams.

AI disruption is “unnerving investors in every industry, and it’s totally disrupting our business,” WPP’s outgoing boss Mark ...

Listen and subscribe to The Big Idea with Elizabeth Gore on Apple Podcasts, Spotify, or wherever you find your favorite ...

OpenAI reaches 3 million paying business users with 50% growth since February, launching new workplace AI tools including connectors and coding agents to compete with Microsoft.

KVN Software Pvt Ltd launches its WhatsApp API Integration Service in India, enabling businesses to automate support, sales, a ...

Pega had its big show last week and it laid out a different viewpoint regarding AI, especially Agentic-AI. That alone is ...