ServiceNow, the AI platform for business transformation, has been named a Leader in the 2024 Gartner Magic Quadrant for CRM Customer Engagement Center. ServiceNow entered the customer service and ...

eGain is recognized as a Visionary in Gartner's Magic Quadrant for CRM Customer Engagement Centers, highlighting its innovative AI solutions. eGain, a company specializing in AI knowledge ...

1 Gartner, Magic Quadrant for the CRM Customer Engagement Center, 15 June 2021, Nadine LeBlanc, Jim Davies, Varun Agarwal ...

110 Best CRM Companies According to Gartner Magic Quadrant Report Each year, IT industry research firm Gartner releases a Magic Quadrant report on Customer Relationship Management systems. The ...

Twilio (NYSE: TWLO), the customer engagement platform that drives real-time, personalized experiences for today's leading brands, today announced it has been recognized as a Leader in the 2025 ...

AUSTIN, Texas, Dec. 6, 2023 /PRNewswire/ -- Oracle today announced that it has been named a Leader in the 2023 Gartner® Magic Quadrant™ for CRM Customer Engagement Center for Oracle Fusion ...

Salesforce (NYSE: CRM), the #1 AI CRM, has been recognized as a Leader in the 2023 Gartner Magic Quadrant™ for Sales Force Automation Platforms for th ...

*Source: Garnter, Inc. Magic Quadrant for the CRM Customer Engagement Center by Brian Manusama, Nadine LeBlanc and Simon Harrison, June 11, 2019.

Gartner, Magic Quadrant for CRM Lead Management, Ilona Hansen, Julian Poulter, Noah Elkin, Christy Ferguson, 23 September 2019.

Our recognition as a Leader in the 2024 Gartner Magic Quadrant for CRM Customer Engagement Center is further proof of how we believe ServiceNow is continuing to expand its advantage in CRM ...