The online chat became available in October, but, so far, the Canada Revenue Agency has trained fewer than 100 of its staff ...

Canada Revenue Agency's online chat service is under fire. Taxpayers are complaining about limited access. The chat service ...

Verizon Communications Inc (NYSE:VZ). unveiled a multi-pronged overhaul of its consumer services Monday, debuting a suite of artificial intelligence-driven tools, retail expansions, and live agent ...

Butler says the company had “worked very closely with Google” to prevent the Verizon AI agent from hallucinating by creating ...

We spoke to the CEO of Verizon's consumer group to get all the details about a new project that's been under wraps for months ...

ExpressVPN’s mobile app just got a makeover, and after trying it for a week, I have some thoughts. Jumping on a fast server ...

Verizon highlighted a new customer service programme designed to ensure subscribers resolve issues by contacting the operator a single time.

The enhanced customer experience includes AI-driven support in the app that is more customized and available around the clock.

Welcome to our live blog tracking the latest developments in Artificial Intelligence. Stay updated with real-time insights ...

GitHub Copilot for Azure just shipped with an important addition since its debut at Ignite 2024 as a private preview, ...

Salesforce launches Agentforce 3 with AI agent observability and native MCP support, giving enterprises real-time visibility and secure interoperability at scale.

GitHub Copilot is getting smarter in both VS and VS Code. Here's a side-by-side look at what developers get in each IDE.