We speak to Tom Eggemeier, CEO of Zendesk, about how AI will change the work that CX teams do, its recent foray into the ...

Financial technology company introduces virtual AI agents to automate workflows and provide real-time insights for QuickBooks ...

NiCE integrates CXone Mpower with Snowflake AI Data Cloud to enable secure data sharing and automation capabilities for ...

Mazda is recalling some CX-30 SUVs and 3 sedans and hatchbacks to fix an airbag software issue that happens if the battery dies. Ad-free. Influence-free. Powered by consumers.

Takeaways The U.S. Supreme Court invalidated the “background circumstances” rule for Title VII claims, resolving a split in the circuits and holding that courts must evaluate claims brought by ...

Tiffany Dollar-Simmons O'Neil Digital Solutions announces the hiring of Tiffany Dollar-Simmons as Director of Business Development ...

President Trump said Thursday he was “disappointed” by Elon Musk’s harsh criticism of the president’s signature legislation and expressed uncertainty about the future of their relationship.

The acting head of the Federal Emergency Management Agency (FEMA) was joking when he said he was not aware the U.S. had an official hurricane season, the Department of Homeland Security (DHS), whic… ...

On June 1, Ukraine launched a major drone attack on four Russian air bases—including one in Siberia, roughly 3,000 miles from Kyiv. The shocking, carefully coordinated operation marked the ...

BOX ELDER COUNTY, Idaho (KIFI) — 27-year-old Collin James Hawkins of Box Elder County was arrested on Monday, charged with 20 counts of sexual exploitation of a minor. According to his LinkedIn ...

ST. JOSEPH, Mo. (News-Press NOW) -- The Missouri State Highway Patrol released the results of its 2025 school bus inspections. Most the school districts received high ratings.