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Meet Jai Mulani: The Visionary Behind One of the Middle East’s Fastest-Growing BPO Empires
A Storey of Rags to Riches! In a world full of entrepreneurs, few stand out as individuals who rewrite the rules of bus ...
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Where does SAP CX go from here? SAP's Balaji Balasubramanian makes the case for Intelligent CX
With a major new event coming up, SAP CX is at another turning point. But can SAP CX live up to its "Intelligent CX" billing?
How CX Leaders Are Using Agentic AI
The CX agent is agentic: CX was an early adopter of AI and so is particularly well placed to try out agentic AI. Where ...
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8x8 Boosts Customer Engagement with New AI Enhancements Across CX Platform
New AI-powered capabilities, rising adoption, and strategic customer wins reinforce 8x8’s position as a global leader in intelligent customer experience CAMPBELL, Calif.--(BUSINESS WIRE)--8x8, ...
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7 Best Online Reputation Management Tools (2025)
Discover the top 7 online reputation management tools of 2025. Explore features, pros, cons, and how to choose the right ...