Applying Lean Six Sigma quality management techniques allows service management professionals to eliminate activities that add no value to customers, decrease costs, eliminate defects, reduce ...

Engaging printing industry employees in lean principles is crucial. Once print workers realize they are trusted to make decisions impacting their work, their sense of pride and ownership increases.

Key Points Yield can quantify many things in Lean Six Sigma. It is frequently used as a KPI in process improvement.

QUESTION: We are always looking for examples and processes to help us in administrative lean thinking -- especially removing waste and adding value. Any thoughts? ANSWER: First, kudos to the reader ...

Dr. Adil Dalal, DBA is CEO, keynote speaker, leadership guru, author of 4 books, and winner of numerous prestigious global awards. Lean technology, also known as the Toyota Production System (TPS ...