Promising review: "Santa left this under the tree for my 9-year-old son, and he LOVES it! So easy to use and takes only a few ...

HONOLULU (HawaiiNewsNow) - The City and County of Honolulu Department of Transportation Services (DTS) said that its customer service phone lines, which include transit information and TheHandi-Van ...

A couple from B.C.'s Okanagan has been grilling up some well done Canadian kindness for the last few months. When barbecue season began to heat up this spring, a couple living in Summerland — a ...

As Social Security Commissioner Frank Bisignano tells it, callers only had to wait an average of 8 minutes to speak to an agent on the phone in July. “We had a bold goal of single-digit wait time on ...

The IRS should be more transparent in communicating its telephone service metrics by including in the metrics more phone lines that taxpayers call and by covering the entire fiscal year and not just ...

DENVER — Dan Smoker was trying to salvage a dream vacation, but it ended up in a nightmare. His call to United Airlines' customer service line ended with him talking to someone else who charged his ...