The IT help desk is evolving. Once defined by queues of tickets and reactive troubleshooting, support today is being reshaped by automation and artificial intelligence (AI).

The meme stems from NSYNC's 2000 smash hit "It's Gonna Be Me." When singing the titular line in the song, Timberlake annunciates the word "me" as "May." According to a 2016 article from E!

While maneuvering the desk’s heavier parts is difficult to do alone, the actual nuts and bolts of assembling the Autonomous SmartDesk 5 Pro is as easy as can be, making the sub-30-minute ...

M&S hackers tricked IT help desk workers to access company systems, says report. The cyberattack by hackers from the Scattered Spider network saw M&S lose millions of pounds. Alex Croft.

Cyberattacks on Britain's Marks & Spencer and Co-op Group started with hackers impersonating employees while contacting the retailers' IT help desks, technology specialist site BleepingComputer ...