Our moderators read all reviews to verify quality and helpfulness. The customer service is terrible at Instacart. I ordered groceries at 11am today. I was told my order could be completed at 6:24pm.

While this is positive, Instacart's customer acquisition costs are also ... It is worth noting that long-term, this type of service is unlikely to meaningfully impact industry sales but could ...

As a full-service shopper, you earn pay each time you complete a “batch,” Instacart’s term for a delivery, which can include one or more customer orders and can be from multiple stores.