One example of a way you could invest more in customer service and increase customer retention, without undue expense, is by introducing customer support Key Performance Indicators (KPIs).

Dealership sales and service enablement software platform TradePending announced a strategic partnership with automotive data ...

Hims & Hers Health, Inc. sees 38% YoY subscriber growth, driven by 70% choosing personalized treatments. Click for my updated ...

Banking apps and websites are ubiquitous and necessary to a bank’s success. Customers no longer like a banking app – they ...

Companies with highly engaged employees provide an enhanced customer experience and increased customer retention.

Chewy, Inc. CHWY reported solid first-quarter fiscal 2025 results, wherein both top and bottom lines beat the Zacks Consensus ...

TradePending partners with Authenticom to automate Value Watch enrollment, boosting dealer-customer engagement and retention.

ADT started 2025 with results that aligned with market expectations, driven by ongoing investments in its ADT Plus platform ...