Direct customer feedback is the best indicator of a company’s overall performance. When you actively engage with your customers, you quickly learn of their likes and dislikes, which gives you the ...

Customer satisfaction in the U.S. declines 0.8% to 77.3 in Q4 2024, according to the American Customer Satisfaction Index.

Prioritizing customer satisfaction and keeping the Lifecycle Clock running smoothly is key to thriving in an increasingly ...

Making your e-commerce business successful starts with having a good website structure that is user-friendly and appealing at ...

Today, in our data-driven world, businesses would like to know more about their customers and keep them longer. Cohort ...

Over 80% of employers in Romania plan to raise salaries this year, with most increases expected to be between 6% and 10%, according to the Randstad Romania HR Trends 2025. The survey shows that the ...

The first step in improving customer experience is understanding what your customers truly want. This means going beyond ...

DUBAI - TECOM Group PJSC today announced a record AED2.4 billion in revenue, representing an 11 percent year-on-year (YoY) increase, resulting in a 14 percent YoY increase in net profit to AED1.2 ...

We view Tenable as a solid cybersecurity vendor providing vulnerability management and security operations solutions to its clients. The firm’s combined portfolio delivers exposure management, ...

Improving customer retention would help artificial intelligence ... By leveraging AI to optimize user experiences, re-engage ...

But figuring out how to improve customer retention rates is often a challenge in and of itself. Fortunately, with the right relationships, you can make significant strides in increasing customer ...

The rubbish collection company Panda will increase service charges for customers in North County Dublin from this Saturday. The Irish Independent reports that thousands of customers will see ...