Gong, the leading revenue AI company, today announced that it has been selected by Zendesk, a pioneer and market leader in ...

During Zendesk's AI Summit, several major advancements were announced including voice AI agents, video calling, and screen sharing for Zendesk Contact Center, and improved IT asset management, as well ...

The AI features in web browsers, particularly in browsers like Edge, are designed to automate repetitive or monotonous tasks. Follow the complete guide to know how and where to use these AI features.

Have you ever felt like today’s social media platforms are more about passive scrolling than actual creativity? Enter Sora 2, a new AI-powered platform that flips the script by putting content ...

Modern dining ventures rely on far more technology than most guests ever realize. What once revolved around kitchens and cash registers now depends on intricate ...

Check out these 5 essential AI tools for business IT leaders to optimize operations, automate tasks, and integrate smarter ...

Explore CSA's AI Trustworthy Pledge, its four principles, and how a Zendesk case study demonstrates governance, privacy, and ...

One things platforms can agree on when it comes to age assurance, is that biometric age verification measures are a good idea – but probably just not for them.

New capabilities boost AI Agents, Employee Service, and CCaaS with smarter automation, better collaboration, and deeper insights - delivering outcomes businesses and customers want SAN FRANCISCO, Oct.

ServiceNow today launched the AI Experience (AIx), a contextually aware multimodal AI-driven user interface (UI) for its Now platform. Building on the ServiceNow AI Platform and with a foundation in ...

Qualcomm's acquisition gives it access to millions of developers in the Arduino ecosystem while also supporting its platform strategy for embedded devices, which now extends across hardware, software, ...

The report analyzes the top job titles posted by employers, top job title searches by candidates, the fastest-growing ...