Contact centers have evolved far beyond phone banks and scripts. A modern contact center is now integrated with AI, analytics ...

Texas State tight end Titus Lyons' mother was diagnosed with multiple sclerosis in 2009. Her fight with the illness has ...

Webex is a web-conferencing tool that you can use for group video or audio meetings with a broader suite of tools for individuals and teams.

iOS 26 introduces a robust set of tools designed to help you manage incoming phone calls with greater efficiency and precision. With features such as real-time call screening, live voicemail ...

AI makes this even simpler, as it allows an attacker to automate the research process and return data that they can use in their scam. Mini Case Study: Cisco outlines a convincing ... malware on an ...

Parth is a technology analyst and writer specializing in the comprehensive review and feature exploration of the Android ecosystem. His work is distinguished by its meticulous focus on flagship ...

With 76% of the population expressing concern, awareness is your best defense. Arm yourself with knowledge and prevention ...

At first blush, Robyn O'Reilly is like many people in her position when it comes to her power use. The retired insurance worker lives alone in the port-side Adelaide suburb of Ethelton, a place she ...

Have you played around with the new iOS 26 yet? Here's how to download it on your iPhone if you haven't yet — once you do, you'll notice several new changes, including a clear design called Liquid ...

Texas State tight end Titus Lyons' mother was diagnosed with multiple sclerosis in 2009. Her fight with the illness has ...

In the classic view, DNS, often referred to as the “phone book” of the internet, resolves human-readable internet domain names into IP addresses. Akin to the power grid, DNS is a fundamental part of ...

Concerns have been raised over how the Police Service of Northern Ireland (PSNI) used journalists' phone numbers to check for any leaks of information by its officers or staff. A 200-page report also ...