Feedback has the power to motivate and improve performance, but it often backfires. Instead of sparking growth, it can trigger defensiveness or lead to silence. Some people soften their words so much ...

Whether you’re in-person and sitting on opposite sides of a desk, or you’re remote and separated by screens, few experiences at work are as heart-pounding and stress-inducing as a feedback ...

If there’s one theme that keeps surfacing in my coaching sessions with leaders—across industries, levels and cultures—it’s this: Giving feedback is one of the hardest parts of leadership. Not because ...

Does this look like the hot seat? NOTE: Tuesday, September 25th is the first annual National Psychotherapy Day [website, facebook]. Among the many ways to participate, it's suggested that clients give ...

Focus on developing their strengths instead of pointing out their weaknesses. How does critical feedback affect your team’s success? Researchers Marcus Buckingham and Ashley Goodall argue that many ...

Facing an audience alone can be anxiety-producing. But copresenting with others brings its own set of challenges as well: from confusion to unclear roles. I once taught a class in which students were ...

When it comes to giving negative feedback at work, the so-called "compliment sandwich"—praise, criticism, praise—may no longer be effective, according to ongoing research from the Ivey Business School ...

The word “excoriate” means to censure or criticize severely. It is a verb, and the term can also mean to damage or remove part of the surface of the skin when defined in a medical context. This word ...

If you’re a business owner, manager, or team lead, you’re going to have to give negative feedback to your people. This isn’t a bad thing: Everyone has blind spots. Your job is to help them identify ...