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Google’s cloud unit is launching an artificial intelligence platform called Gemini Enterprise, deepening its competition with ...

Google Cloud announced a new artificial intelligence service on Thursday that puts advanced AI tools in the hands of regular ...

Market volatility doesn't have to mean customer relationship chaos. It's precisely during these uncertain times exceptional CX teams separate themselves from the pack.

This is where Digital Adoption Platforms (DAPs) have emerged as a key enabler. By providing moment-of-need guidance inside the ERP system, DAPs help employees perform complex tasks correctly, adapt to ...

With the launch of Gemini Enterprise, Google Cloud is directly challenging rivals such as Microsoft’s Copilot and OpenAI’s ...

With the launch of Gemini Enterprise, Google Cloud is directly challenging rivals such as Microsoft’s Copilot and OpenAI’s ...

Enterprise Resource Planning (ERP) programmes are among the most significant investments organisations undertake. They promise efficiency, compliance, and competitive advantage. Yet too often the ...

Businesses that actually do offer personalization well reap the rewards in increased customer loyalty and retention. On the flip side, companies that fail to provide personalized experiences or that ...