Contact centers have evolved far beyond phone banks and scripts. A modern contact center is now integrated with AI, analytics ...

With iOS 26, Apple has expanded its native call recording feature with transcripts, Live Translation, summaries and tighter integration with Notes. It’s a more polished and useful tool than before, ...

Internet Protocol (IP) is a numerical identifier for every gadget or network for users accessing the internet. The IP address of a user contains information like location, network identification, ...

Irene Okpanachi is a Features writer, covering mobile and PC guides that help you understand your devices. She has five years' experience in the Tech, E-commerce, and Food niches. Particularly, the ...

iOS 26 introduces a robust set of tools designed to help you manage incoming phone calls with greater efficiency and precision. With features such as real-time call screening, live voicemail ...

The Call of Duty franchise is one that does not need much of an introduction. Anyone who plays video games knows what Call of Duty is and what it is generally like as a franchise. With a title ...

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There are three commands you can use to find out what the IP address of a website is, and they’re all easy to use. Let’s see what you’re required to do: Find the IP address using the ping command Find ...

Paramjit Singh, an Indian-origin businessman and green card holder in the US for over 30 years, has been detained by ICE. The detention occurred at Chicago O'Hare Airport upon his return from India, ...

Your public IP address is sort of like a street address; it's a unique string of numbers assigned by your internet service provider to identify your home internet network. In addition to your home ...

With three years spent researching, comparing, and testing software products, Tyler Webb is an expert on all things telecommunications. With work featured on GetVoIP.com, he's written over 150 ...

Strictly judge Shirley Ballas has revealed what was said during her phone call with Dani Dyer after she was forced to quit the show - as she reveals how producers are working to replace her. The ...