A META Group survey finds that more than half of people in the workplace use instant messaging for personal matters. The tool "can have a viral effect when not regulated," an analyst says.

Instant messaging continues to gain ground in the workplace with a new study showing that business use of the technology was up 110% in the U.S. over the past year.

Jeff Stanton, an associate professor at Syracuse University remembers one student text messaging him to find out his Christmas grade. The... Friday, June 6 72°F / Cape Girardeau.

Gone are the days when email was the main form of communication between employers and colleagues. Now, instant messaging – aka, online chat – has become an easy communications channel for many ...

Instant messaging is booming. Almost everywhere you look, people are typing messages to friends and work colleagues at a frantic pace. These are not e-mails but rather short messages that often ...

Instant messaging can be a great timesaver in the workplace — and essential as many are still working from home amid the pandemic. In this guest column, Karen Stafford, Arizona president of the ...

The use of instant messaging in the workplace and from mobile devices continues to grow, according to an America Online survey released Tuesday. Nearly 27 percent of all IM users surveyed said ...

Even if your company picks another tool for messaging, Microsoft wants to be the technology that underpins the apps you end up using. The workplace chat is growing rapidly. Slack now boasts 50,000 ...

While tools like Slack, Microsoft Teams, and other instant messaging platforms have made business communication easier, the reality is that employees feel it necessary to respond immediately to ...

Whether you’re in an office or working remotely, instant messaging tools like Slack, Microsoft Teams, and Zoom can be invaluable. There’s just one problem: We’re still figuring out how to ...

At work we're about to include about 20 - 30 semi-computer literate computer users into a workgroup that needs to be able to instant message us (they won't message each other, just us). These are ...