J.D. Power’s 2015 North America Hotel Guest Satisfaction Index Study is based on responses gathered between June 2014 and May 2015 from more than 62,000 guests in Canada and the U.S. who stayed ...

Ritz-Carlton hotel guests are the happiest, according to the 2018 J. D. Power North America Hotel Guest Satisfaction Index. Newsletters Games Share a News Tip Featured ...

A new survey of over 6,500 travelers across 19 different countries, conducted by Planet, provides key insights into the psyche of the modern guest, offering a panoramic view of current trends ...

2. Give visitors control of their stay through a guest portal. A report by Hospitality Tech found that 73% of guests are likely to return to a hotel that meets their technology needs, highlighting ...

ACSI surveyed 4,500 guests within three months of their U.S. hotel stays, asking each participant to rate the lodging on such things as his or her experience with reservations, check-in and the ...

As travel managers aim to improve the experience of their travelers' trips, they will want to keep in mind that the better the night's sleep a traveler gets, the higher that person's satisfaction will ...

Survey Integration: Gather feedback seamlessly to improve operations and guest satisfaction. POS and Management System Integration : Instantly connect Product Genius to your property’s POS and ...

The survey was "redesigned in 2023," according to J.D. Power, and as a result guest satisfaction scores that were seemingly down against 2022 metrics across each hotel segment. The redesigned elements ...

Hotel guests unhappy with Wi-Fi and resort fees, survey finds. Skip to content. All Sections. Subscribe Now. 74°F. Wednesday, September 25th 2024 Today's e-Edition. Home Page. Close Menu.

COSTA MESA, Calif.: 12 July 2017 — Mobile apps are becoming as central to the hotel guest experience as soft pillows, extra towels and a competitive price.. According to the J.D. Power 2017 North ...