The number one rule for a great guest bed is to create a haven that you would enjoy curling up in yourself. This includes a mattress that meets your discerning standards.

By offering instant answers to any in-room question, routing service requests automatically, and uncovering operational insights from guest interactions, Product Genius is revolutionizing the ...

To further improve its complete guest experience, Down Hall chose to move from its existing payment solution which used the OPERA on-premise technology solution to OPERA Cloud, replacing its ...

General Manager of Avari Hotel Philippe Ducler has announced start of renovation work at the hotel, saying that modern technology would be used to enhance guest experience.

SuitePad has unveiled Stay Manager, a new feature designed to enhance hotel guest personalisation by centralising guest preferences. This feature assists hotel staff during check-in by allowing ...

The best way to ensure a positive guest experience is to ensure that interactions with staff at every level of the trip, from booking to checkout, make each guest feel like a VIP.

San Diego Police investigators are investigating a deadly shooting in the Hotel Circle area of Mission Valley.

A naked hotel guest at St. Regis Bal Harbour, managed by Marriott, sues in Miami for $7M after a man entered her room and bathroom.

JOHNS ISLAND, S.C. (WCBD) – Sitting on the banks of the Kiawah River is John’s Island’s first luxury resort named after a local shorebird. The Dunlin features 72 guest rooms with interi… ...

Today, Product Genius, an AI-powered customer engagement platform, is transforming how hotels interact with guests. By offering instant answers to any in-room question, routing service requests ...

To further improve its complete guest experience, Down Hall chose to move from its existing payment solution, which used the OPERA on-premise technology solution to OPERA Cloud, replacing its existing ...