In April, Nadia, a US Navy Sailor, rented a car from Hertz to visit her mother. After nine days, she returned the vehicle to Hartsfield-Jackson Airport in Atlanta, Georgia. Before handing over the ...

Hertz is in the news again because of the AI-powered scanners the rental car company now uses to find damage on cars after they're returned in order to charged customers for that alleged damage ...

Hertz and other agencies are increasingly relying on scanners that use high-res imaging and A.I. to flag even tiny blemishes, and customers aren’t happy.

Just a few months after Hertz announced the launch of artificial intelligence for vehicle inspections, the car rental company is facing backlash after a customer received a hefty bill.

One car rental company charged a renter for a scratch using its new AI technology and some people are not thrilled.

The Hertz rental car company, along with its Dollar and Thrifty affiliates, are rolling out AI-powered vehicle inspection scanners that scan your rental car as it exits or enters the rental lot ...

Hertz has not clarified whether costs are higher at AI-equipped locations compared to those using manual inspections, nor does it publish a list of typical repair charges.

Hertz's new AI damage scanners are now live, but watch out! A new report reveals how this tech could lead to unexpected fees and higher charges for even minor scuffs on your rental car.

Rental car giant Hertz is rapidly deploying advanced computer vision and artificial intelligence scanners at its airport locations across the United States, promising a faster and more accurate ...