As AI chatbots grow into large-scale businesses, companies may use engagement optimization techniques even at the expense of ...

"I don't think there's anything more important than being able to analyze who your customers are," Barry Moltz, a small ...

Carolyn Bennett remembers flipping through a yellow telephone book in the 1980s to find carpet stores and workers who ...

Users of Gmail, Google’s popular web-based email, may have noticed a newly added side-panel option to have the artificial ...

OpenAI, Meta and others want people to spend more time with AI chatbots, but there is growing evidence that they can hook ...

A therapy-based prompt teaches artificial intelligence to question itself, reducing errors and boosting trust—in just 5 steps and 30 minutes, with no retraining required.

Google's AI push continues as automatic AI-generated Gemini summary cards for emails are now rolling out to the Gmail app.

Nvidia CEO Jensen Huang explained exactly who will take your job in the near future. It's not just AI, and there's a great ...

So that’s the future of Windows Microsoft is selling right now: deep integration for AI agents to use apps on your PC, if you ...

Expedia Group last week released an AI chatbot on the Hotels.com app and a redesign that integrates the new feature. We ...