Users of Gmail, Google’s popular web-based email, may have noticed a newly added side-panel option to have the artificial intelligence (AI) chatbot Gemini summarise longer emails and threads when ...

"I don't think there's anything more important than being able to analyze who your customers are," Barry Moltz, a small ...

The head of Airbnb on his company’s new redesign and the quest to sell you much more than travel. Today, I’m talking with ...

A therapy-based prompt teaches artificial intelligence to question itself, reducing errors and boosting trust—in just 5 steps ...

New research finds that AI chatbots like ChatGPT and therapy-specific bots can pose risks when relied upon as AI therapists.

As AI chatbots grow into large-scale businesses, companies may use engagement optimization techniques even at the expense of ...

They don’t really make life decisions without asking ChatGPT what they should do.” That’s what OpenAI CEO Sam Altman said ...

The comprehensive strategies can allow you to assess the business impact on credit risk (the risk of a client not repaying a loan) and the risk of under-receiving profit (i.e., missed opportunity from ...

We are officially past the era when AI-powered customer service was a novelty. It’s a common practice that businesses across industries are adopting and bringing tangible results. Research shows that ...

Irmgard Naudin ten Cate, a global talent leader at EY, shares advice for new grads on using AI responsibly, networking, and ...

As generative A.I. has grown more powerful and fluent over the past decade, many restaurants have adopted it for tracking ...

The Security Think Tank considers how CISOs can best plan to facilitate the secure running of AI and Gen AI-based initiatives ...