is a shockingly great source of customer support. So while not many companies are on Reddit yet (alas), the ones that are make learning how the site works well worth the effort. Customer service ...

While I was researching the book, I learned about Apple’s 5 Steps of Service, a formula that founders of any business can adopt to elevate the customer’s experience with their products.

great customer service, and a powerful app. Buy from Mixbook Creating photo albums is fun with Mixbook, which gathers images from your computer, social media profiles, online photo-storage ...

2. Don't script your employees. A great customer service representative will show empathy and seek to understand the person standing in front of them or on the other end of the phone line rather ...

as the most important part of great customer service. The next most cited element of excellent customer service is being able to resolve issues without having to talk to a company representative.

As business leaders themselves, the members of Rolling Stone Culture Council know what it takes to provide great customer service. Below, they each detail one area they believe more customer ...