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IntouchCX Global Chief Operating Officer Dishant Bhojwani Honored with Prestigious Grand Stevie® for Innovative Customer Service & Thought Leaders ...
Mike Maiorino and Sandi Mundt of Ascend Receive Award from Paul Wolcott of Great Place To Work Ascend's 10 Year Award from Great Place To W ...
A good value proposition makes customers choose one product or service over another. Yet, many companies struggle to clearly ...
Discover the winners and highlights from the 2025 GeekWire Awards, honoring top startups, innovators, and tech leaders in ...
As a former professional tennis player, business owner and mother, Helena Konanz knows how to multi-task.Multi-tasking is ...
ERP gives manufacturers an advantage by tracking data in every aspect of the business. AI goes a giant step further by ...
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Understand the agentic AI era and how organizations harness AI for independent decision-making and automation. Cloudera, Pega ...
Airtable’s Page Designer tool lets you create a printable version of a record and is very flexible. You can choose any fields, and position them in boxes wherever you want on a page. Then you can ...
But, she said her last appointment reminded her that “great customer experience cannot come at the cost of the service provider's well-being.” She said she had booked a late-evening home spa ...
“We just want to give you a great customer service experience when you come in and make you feel like a queen,” Sanders said. “Somebody waiting on you hand and foot. We don’t want you ...