Google, Amazon reveal their secrets of scalability By Joab Jackson Nov 27, 2013 1:40 pm PST Image: Thinkstock ...

Google today announced the beta launch of its enterprise edition of Dialogflow, its tool for building chatbots and other conversational applications. In addition, Dialogflow (both in its free and ...

Google said on Wednesday that it's bringing expanded bot support to its team-based messaging platform Hangouts Chat, the enterprise-focused replacement for Classic Hangouts following the closure ...

Google is looking to make it easier to build chatbots for Hangouts Chat, thanks to an integration with its Dialogflow conversational AI platform. Google launched Hangouts Chat early last year, a ...

Among other updates, Google is expanding the number of intents available to virtual agents from 2,000 to 20,000 with a new feature in beta called Dialogflow Mega Agent.

Action Layer: Improved interoperability between Google Workspace (e.g., Gmail) and Salesforce enhances data sharing and agent productivity. Contact Center Enhancements: Collaboration with Google's ...

Google LLC said at its Cloud Next’18 conference today it’s updating its Dialogflow Enterprise service with new features for contact centers that can help to automate simple, common interactions.

Google LLC said today that its Dialogflow CX service is now generally available, meaning enterprises now have an easier way to create more advanced virtual agents to staff their contact centers ...

In September, Google announced the beta launch of Dialogflow CX, the newest version of the company’s suite for building conversational experiences. As of today, Dialogflow CX, which is now used ...