While the Genius Bar is the focal point of the Apple Store, it turns out the idea was initially panned by late Apple co-founder Steve Jobs. On the Recode Decode podcast, Apple's former retail ...

The Genius Bar horror stories are in. And they are horrible. Geniuses obliterating iMacs, covered in roaches, even stealing customers’ girlfriends. The evil Genius Bar is real, and it’s in ...

Genius Bar articles on MacRumors.comiPhones with aftermarket batteries installed by third-party repair shops are now eligible for service at Genius Bars and Apple Authorized Service Providers ...

First and foremost, Apple appears to over-book Genius Bar appointments, assuming up to 40% of service-seekers won't show up for the appointment. This is further compounded by employee sick calls ...

We arrived at the Store ten minutes early and saw our name on the flat-panel screen behind the bar. After a minute or so, a Genius introduced himself and asked our name.

Not surprisingly, the Genius Bar is best suited for problems with Apple products. Geniuses are less likely to help—and may even refuse to do so—with problems involving third-party hardware and ...

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Tucked away in the back of the store, which is accented by Gap-like wood floors, high ceilings and white walls, is the Genius Bar. This is where perplexed Mac owners can pull up a stool, lean on ...