The role of internal communications (IC) in the workplace has steadily evolved to serve the changing needs of companies and their employees. The pandemic created the single-biggest opportunity I’ve ...

Too often, business leaders assume that public relations amounts simply to an industry spokesperson spinning a message designed to benefit her organization. But the organizational functions of public ...

Strategy must cascade from top-level decision makers to front-line workers in consistent ways. For managers and staff to contribute to an organization’s goals, a clear agenda must be established. In ...

As a small business owner, it's tempting to view the current state of communicative affairs as abysmal. The proof is everywhere; people rush through their daily lives, hurriedly combing through their ...

Inside your body, an intricate communication network constantly monitors breathing, heart rate, digestion, and immune ...

Manulife’s AI lead says personalization will test which insurers can translate vast data sets into customer trust ...