A Florida hotel is under fire for using a virtual receptionist in India, sparking viral backlash over outsourcing and job ...

A visitor seemed stumped during a recent trip to a Miami La Quinta when they had to check in using a remote receptionist.

In the past few years, technology has slowly taken over jobs that were once done by people. From self-checkout machines in ...

The video shows the guest interacting with a remote receptionist via video call displayed on a screen at the Miami hotel’s ...

A Deloitte study found that 59% of American companies outsource work to India, and 80% of US and European outsourcing firms ...

While several American X users blamed Indians for 'stealing' jobs, Indians pushed back. The controversy comes as US records a ...

“Miami hotel has outsourced their front desk to India. Guests are checked in virtually on video call with an Indian representative,” read the caption on X. “More American jobs outsourced overseas. At ...

A man met with an unexpected sight as he checked into a hotel in the US: an empty front desk. A video of the moment has since gone viral on the internet.

A remote receptionist can handle your front-desk tasks professionally, compassionately and reliably, helping you protect your ...

Miami hotel faces backlash for outsourcing front desk to India, sparking debate over American jobs and growing concerns about ...

CIC Hospitality is opening 30 boutique Aiden by Best Western hotels in Scandinavia, but they won’t come with staff in the flesh and blood standing at the front desk. Instead, the front desks ...

From the gatekeepers to the floor sweepers. Let’s all be kind, it eases my mind. There is nothing that grates on me more or shuts me down faster than a front-office staff with marginal people skills.