Facebook apologized for blocking White House social media director Dan Scavino's page because it mistook him for a bot. President Trump was not happy.

In early 2025, Facebook quietly carried out one of its biggest enforcement actions in recent memory: the deletion of nearly ...

To use the new bot, you'll need to head over to Domino's Facebook page or search for "Domino's" in Messenger. Once in a message, you can start a new order via the prompts or by using the pizza emoji.

Starting Monday, Chipotle Mexican Grill is rolling out a new feature allowing customers to place mobile orders via Facebook Messenger using the restaurant chain's concierge bot, Pepper.

Chipotle announced that customers will soon be able to place orders and pay on Facebook thanks to a chat bot in the platform’s messaging app. The chain is also rolling out group ordering, the ...

Facebook has published the learning model and the code for its "ELF" bot, which is capable of beating the best humans in the world at the ancient Chinese board game Go. Meanwhile, DeepMind's ...

A version of this article appears in print on Dec. 3, 2019, Section B, Page 3 of the New York edition with the headline: Facebook Created A Chatbot to Help Its Workers Cope.