The modernization of conversation During his F8 presentation, David Marcus, Facebook’s vice president of messaging products, spoke about the evolution of how we communicate with businesses.

TechCrunch reported last month that Facebook would launch these group bots today at F8.Until now, bot experiences were just you and the bot. But that puts a ton of pressure on the bot to seem human.

Facebook is trying to teach chatbots how to chit-chat. The company’s researchers say giving chatbots ‘consistent personality’ might be the key to better conversation ...

Facebook announced a slew of chatbot partnerships with developers who got early access, like 1-800-Flowers, so you can order flowers by just sending its Messenger bot a friend’s name.

This is the do-it-all entrepreneur's – a.k.a. small business – guide to using bots as your business's automated assistant and marketing aid.

Brands are embracing bots -- but don't expect them to hold a great conversation anytime soon. Facebook CEO Mark Zuckerberg centered much of his keynote speech at this week's F8 developer ...

Starting today, a new Facebook Messenger chatbot integration with Fandango will detect when the conversation of U.S. users turns toward movies and will offer movie times and the option to buy tickets.

In experiments, Facebook says that BlenderBot 2.0 outperformed BlenderBot 1.0 when it came to picking up where previous conversation sessions left off, with a 17% improvement in “engagingness ...

If you miss heading down to the travel agent and discussing the ins and outs of your next holiday, Skyscanner could (kind of) have the solution for you. Teaming up with Facebook Messenger, an ...

Facebook first launched its big bot push in April at its annual F8 developer conference, although the initial batch left a lot to be desired. By July, the number of bots on the platform had grown ...

An artificial voice has long been a dream of tinkerers and technologists. Now that A.I. can talk, though, we may forget who we’re talking to.