A smile alone doesn’t guarantee excellent customer service, but excellent customer service almost always starts with a smile. As holiday shopping season gets underway, many businesses are ...

To honor the top-rated chains regardless of size, Sandelman each year recognizes a number of the best fast-food chains in its Quick-Track Awards of Excellence: Top 10 Excellent Chains.

Customer service skills comprise the knowledge, tactics and understanding needed to make customers as satisfied as possible. Here are 12 essential skills.

BMW is prioritizing quality across its value chain to ensure the German carmaker maintains and improves customer satisfaction. It aims to achieve this by implementing excellent quality management ...

Chick-fil-A Just Got Some Very Good News. This Number Will Surprise You The company remains the customer satisfaction leader for the 10th year in a row.

Using cutting-edge technology, and top production facilities and artisans, AJ Jewellery provides a broad range of fine jewellery to more than 30 countries ...

How to Deliver Great Customer Service Follow these 10 tips, and your customers will be very, very happy.