During challenging times, companies and employees have the chance to step up and deliver amazing customer service when people need it most. Here are 10 examples of amazing customer service ...

Language education specialist Duolingo has released two ... UK-based energy supplier Octopus Energy has built ChatGPT into its customer service channels and says that it is now responsible for ...

Mr. Ken Quade, a separation and retirement services specialist ... We can see many other great examples of customer service across IMCOM. There's Ms. Carol Pryer, a Survivor support coordinator ...

In fact, the first and best step to opening a restaurant that offers great customer service is hiring people who love to serve. After that, you train them how to serve by showing them examples of ...

The Lego letter to Luka has made us want to share more examples of fantastic customer service with you: from Bodyform to Lowcostholidays. Click on the images to expand the letter. Can you think of ...

Say goodbye to customer service and hello to customer experiences! A crowded global business environment means that the brands that stand out are the ones that create value-added experiences for ...

The past week has provided some excellent examples of customer service trials and tribulations in the e-commerce world. The results? Some good, some bad and some downright ugly. Bear in mind that ...

At the end of last year we launched a mini-competition calling on Money Mail readers to send in outstanding examples of customer service. We were duly inundated with heartfelt tales of banks ...