On March 12, 2025, The Washington Post published an article (archived) titled "Social Security, facing pressure from DOGE, weighs big cuts to phone service." The story alleged that the Department ...

The Social Security Administration has temporarily closed 13 field offices around the country. Some temporary closures are due to scheduled maintenance and have reopen dates. Field offices are the ...

The Social Security Administration walked back plans to reduce over-the-phone services, providing clarity to recipients on Wednesday about who has to verify their identity in person. The move ...

The Social Security Administration on Wednesday abruptly backed off planned cuts to phone services for disabled and some elderly Americans applying for benefits amid an uproar from advocates.

Social Security will no longer process bank account changes via phone There are two ways to change your bank info: online or in-person The agency's other phone services will remain the same ...

The Social Security Administration late on March 26 suddenly reversed plans to cut phone services for disabled and some older Americans following a firestorm of complaints from lawmakers ...

"It's really overwhelming to work with all of these services to get the care that my mom needs," Woods said. For years, advocates say the Social Security Administration has struggled to keep up ...

access to Social Security services by telephone is essential,” Fiesta told MarketWatch on Wednesday. “Forcing beneficiaries to visit field offices – which are already understaffed and being ...

Complaints about Social Security’s telephone services predate the Trump administration. But changes to Social Security amid a massive reorganization spurred by Elon Musk’s Department of ...

The move comes weeks after the Social Security Administration walked back plans to reduce over-the-phone services and provided clarity about which account holders had to verify their identity in ...

Jessica LaPointe has worked at a Social Security field office in Madison ... moves under Dudek's leadership — amount to a cut to services. "The cut to the program is the deterioration of ...