In this article, Richard Lundgren from Calabrio discussed how the modern contact centre is enhanced by AI, but also requires ...

Economists and engineers have long warned about the “alignment problem” — how to make AI systems that stay useful and safe ...

Mumbai, Maharashtra, India and London, United Kingdom and New York, United States – Business Wire India On July 7, 2025, WNS (Holdings) Limited (NYSE: WNS), a digital-led business transformation and ...

If approved, the resolution would prohibit county employees from using Napa County employee IDs to log in to publicly available AI applications, inputting sensitive employee or customer information to ...

Operational excellence and financial efficiency — to put it politely — are table stakes in a private equity setting and laid ...

No charges have been filed against the man seen in the video instigating the fight on the Red Line. But it is an example of a ...

Infosys confirmed plans to hire thousands, even as the IT sector stares at a spate of layoffs. This and more in today's ...

Tools and tech matter, but your people matter more. An investment in culture helps build a successful business.

Khaleej Times provides the latest UAE news, Dubai headlines, world events, business updates, dubai gold prices, weather ...

Ajman Bank, one of the leading Shariah-compliant banks in the UAE, has partnered with MENSA Technologies, an innovative ...

Artificial Intelligence (AI) is here, transforming industries, reshaping workflows, and unlocking unprecedented potential for ...

CEO Brian Niccol sees a very different Starbucks awaiting at the end of 2026. A vision of the brand, he said Tuesday during ...