An innovative, privacy-conscious alternative measures emotional responses without cameras by leveraging radio waves and AI.

House of Quality is a summary diagram that is used as part of a structured approach to transform your voice of customer ...

In today’s digital age, consumers interact with brands through multiple touchpoints—websites, social media, emails, mobile ...

When brands look to connect emotionally with customers or clients, they often think first of marketing. But amazing customer ...

By Billy Loizou, APAC Area VP, Amperity As the Super Bowl fast approaches, retail advertisers face a critical challenge: ...

By Billy Loizou, APAC Area VP, Amperity. As the Super Bowl fast approaches, retail advertisers face a critical challenge: ...

If we use the journey mapping model, we break it out into multiple phases. This is how we make a usable customer journey quickly and efficiently in just seven steps without prolonged research. The ...

UXDA applies neuromarketing in banking to reshape the way people interact with their financial services. Our developed ...

Customer journey mapping is a technique businesses use to visualize and comprehend a customer's entire experience when they are engaging with the brand. By mapping out their journey from the initial ...

It's not just about being found; it's about being the preferred answer regardless of where the question is asked." ...

Operator Good morning, and welcome to PayPal's fourth quarter and full year 2024 earnings conference call. My name is Sarah, ...