The twist in the story is that your human touch is more important than ever. Emotional intelligence (EI) provides a competitive edge in a world where machines rule data. And there is a lot of data!

If you’re familiar with the concept of emotional intelligence, the ability to identify, understand, and manage emotions, you may have seen it abbreviated in two different ways: EI and EQ.

Emotional intelligence (EI) is increasingly and urgently recognized as a competitive advantage for companies that want to cultivate a purpose-driven workforce for the future. And while many ...

Her manager feels lucky to have such an easy direct report to work with and often compliments Esther on her high levels of emotional intelligence, or EI. And Esther indeed counts EI as one of her ...