"The name of the game is learning to pivot. ... I feel like the way people shop has changed a lot in the last 10 years." ...

One of NASA's most traveled astronauts in the agency's first decade, Lovell flew four times: Gemini 7, Gemini 12, Apollo 8 ...

The national carrier is devaluing the worth of its Frequent Flyer points. It's the latest in a series of stealthy reductions in customer value.