“However, if a customer does not want to have a smart meter, our decision today gives them that option.” Erwin Furukawa, senior vice president of customer service at Edison, said the company ...

Con Edison has halted all meter readings and installation of smart meters in an effort to protect customers and employees during the coronavirus pandemic, according to a press release released by ...

News 12’s Noëlle Lilley was able to help a woman in Allerton who said her energy bills were sky-high after Con Edison told her ... got a notice that her smart meter was not being read ...