Microsoft Dynamics 365's Viva Sales update leverages generative AI to boost productivity and strengthen customer relationships.

Learn more about Microsoft Dynamics 365, the CRM from the big tech firm, including how much it costs and what kind of functionality it offers.

Microsoft Dynamics 365, a software system portfolio that includes a variety of solutions to assist with customer insights, sales, and other tasks, has announced the inclusion of generative AI to ...

Microsoft announced two new AI agents for sales that double as a competitive response to Salesforce in an area where both companies are placing big bets.

Multinational professional services consultancy Beca prides itself on its ability to build connections, with teams of experts designing world-leading projects and also working with clients to deliver ...

Access Business Central information in Teams without a license, and unlock more capabilities with full access. Enhance workflows and collaborate effectively.

This Microsoft Dynamics cheat sheet provides an overview of key application modules and use cases to help you understand the platform better.

Microsoft on Monday introduced new Microsoft Dynamics 365 'Copilot' artificial intelligence (AI) capabilities to help sales teams.

A new AI-based extension to the company's Dynamics 365 CRM and ERP platform can automatically generate answers to customer emails, suggest marketing and sales campaigns, and summarize Teams chat ...

Microsoft said 10 autonomous agents are coming to Dynamics 365 to assist business users across every facet of their practice by bringing the power of AI right to where they work.