With responsibility for orchestrating a complex data ecosystem spanning multiple platforms and sources, Naveen Bagam ...

Gowthamkumar Reddy Mittoor / Gowthamkumar Reddy Mittoor In today’s data-fueled business landscape, enterprises face the dual ...

A digital transport service has been developed in an attempt to address longstanding problems encountered by customers ...

Moving beyond chatbots to digital workers that execute tasks. NICE's unveils Agentic AI and partnerships with AWS, ServiceNow ...

Tony Mercer, former Home Office senior civil servant explores how Digital and AI integration across the NHS and HMRC promises ...

"The application of large models in finance has entered the deep-water zone," stated Wei Wang, Chief Technology Officer of Ant Digital Technologies. "We're transitioning beyond customer service and ...

President Donald Trump signed the 21st Century IDEA into law in December 2018, but without increased funding to roll out new ...

Opinions expressed by Digital Journal contributors are their ... software engineer and entrepreneur whose solution tackles customer service’s biggest hurdle: the 300-millisecond threshold ...

Openbank, Grupo Santander’s fully digital bank, announced today that it has reached 110,000 customers in Mexico in less than ...

Smart Communications, Inc. is doubling down on its commitment to Filipino consumers by positioning itself as "Simply Reliable," a phrase that the company says reflects its dedication to customer ...

Here are seven key digital marketing lessons for small businesses in Florida.