With responsibility for orchestrating a complex data ecosystem spanning multiple platforms and sources, Naveen Bagam ...

Gowthamkumar Reddy Mittoor / Gowthamkumar Reddy Mittoor In today’s data-fueled business landscape, enterprises face the dual ...

From enabling conversational product searches to equipping service reps with real-time insights for issue resolution, AI can help brands foster greater customer loyalty.

In today’s evolving service landscape, the fusion of data integration and artificial intelligence is reshaping operational dynamics, especially in weather-depen ...

Moving beyond chatbots to digital workers that execute tasks. NICE's unveils Agentic AI and partnerships with AWS, ServiceNow ...

Tony Mercer, former Home Office senior civil servant explores how Digital and AI integration across the NHS and HMRC promises ...

President Donald Trump signed the 21st Century IDEA into law in December 2018, but without increased funding to roll out new ...

"The application of large models in finance has entered the deep-water zone," stated Wei Wang, Chief Technology Officer of Ant Digital Technologies. "We're transitioning beyond customer service and ...

Openbank, Grupo Santander’s fully digital bank, announced today that it has reached 110,000 customers in Mexico in less than ...

Salesforce teams up with Jaquar Group to unify customer data, boost field productivity, and streamline operations with an ...

Manoj Kumar Vunnava's analysis illustrates how innovation, paired with practical execution, can drive broader business ...