Breeze Customer Agent has helped thousands of customers resolve over 50% of conversations Customers are seeing value goes beyond post-purchase support, including in the discovery and buying phase ...

The cloud-native, AI-enabled Amdocs platform, in collaboration with Microsoft, modernizes PLDT's customer service, enabling ...

By Victor AGBEVE As we witness an era in which the smartphone replaces the bank teller, an algorithm predicts client ...

New AI systems are less accurate than older versions, with error rates up to 79%. Learn why this happens and how to protect ...

Strategic agreement will advance digital transformation and elevate customer convenience across Dubai’s retail fuel network ...

During Converge Africa 2025 Summit, Huawei showcased its comprehensive portfolio of Artificial Intelligence Contact Center ...

Service Now introduced “the next milestone in its groundbreaking CRM designed to disrupt an industry long dominated by ...

OMA SAVINGS BANK PLC, STOCK EXCHANGE RELEASE 8 MAY 2025 AT 16.30 P.M. EET, MANAGERS’ TRANSACTIONS Oma Savings Bank Plc - ...

Underscoring the success of the Group’s innovative approach to fuel supply, ENOC Link currently helps over 268 businesses ...

Dubai motorists will soon be able to automatically pay for petrol using Salik and without having to tap cards or leave cars.

Lucid Group, Inc. , maker of the world's most advanced electric vehicles, today announced the opening of its latest Studio ...

The country winners for Best Banks in the Middle East region continue to aggressively implement a broad range of initiatives ...