The North Carolina Office of the State Auditor has released two in-depth audits highlighting significant operational and structural issues within the state’s Division of Motor Vehicles.

Customer service improvements for the North Carolina Division of Motor Vehicles can begin with the agency’s independence from ...

While Reunites Families, the U.S. Builds a $131 Billion Border War Machine By Michelle Ellner In July 2025, the U.S. Congress passed a budget ...

According to the performance audit from OSA, the DMV’s experience for customers and employees has worsened over the years.

Releasing a performance audit and information systems audit of the NC Division of Motor Vehicles (DMV) on Aug. 4, NC State Auditor Dave Boliek pointed to the division’s worsening performance over ...

State auditor Dave Boliek released two comprehensive reports Monday, showing long wait times, burned out employees, and a ...

Data shows nearly 14 percent of visits exceeded 2.5 hours in fiscal year 2025, up about 79 percent since 2019. Only 47 percent of DMV workers believed DMV fostered open communication. 43 percent ...

Amid ongoing challenges with the North Carolina Department of Motor Vehicles, the North Carolina Office of the State Auditor is recommending making sweeping changes that will have an impact on ...

We want to be a premier customer service organization.New sights set for the DMV. What a state audit reveals about the organization, and how the commissioner pl ...

North Carolina State Auditor Dave Boliek on Monday will share the findings of an audit of the N.C. Division of Motor Vehicles (DMV).

The North Carolina Office of the State Auditor (OSA) has released two audits of North Carolina’s Division of Motor Vehicles (DMV). The reports – including a per ...

To make waiting in line at the DMV a thing of the past, Vermont, Colorado and Nevada are just three states moving systems to ...