Ooredoo’s innovative AI chatbot, ‘Obot’, powered by GPT-4o, is now accessible across key customer channels, including the Ooredoo App and website. Similarly, it will soon be expanded to ...

Decagon, a two-year-old AI startup helping companies cut customer support costs, is in talks to raise $100 million at a $1.5 billion valuation, according to Forbes, which cites multiple sources ...

A year after claiming that its AI chatbot could do the work of 700 representatives, Klarna is turning back to people to handle more of its customer service work. The buy now, pay later firm now ...

Airbnb has reportedly started quietly deploying an AI-powered customer service chatbot across the United States, aiming to streamline user support and reduce reliance on human agents. As of early ...

The customer was unsure what to do in this terrifying situation. Getty Images A customer’s fast food dinner came with a terrifying one-word note — leaving them unsure on how to handle the ...

The latest generation of AI agents are capable of taking action on behalf of people in a range of functions, including coding, customer service, legal services and booking an appointment with a ...

Two men have been arrested after a customer was stabbed to death inside a Lloyds bank. The victim - a man in his 30s - was attacked at the branch in St Peter's Street, Derby, at around 2.35pm on ...

Decagon, a two-year-old AI startup helping companies cut customer support costs, is in talks to raise $100 million at a $1.5 billion valuation, according to Forbes, which cites multiple sources ...

At one point, one of the employees says that they don't need to "worry about it," to which the man responds, "You're literally not doing your job for a customer that has paid for a plane ticket to ...

Jones is not a CIBC customer, but says the bank assured him it was looking into his case. “They said yes we are aware it is highly fraudulent and we have frozen the account and an investigator ...