Ada, the Toronto-based company that automates 4.5 billion customer service interactions, has partnered with OpenAI to use GPT-3.5, the large language model that is the foundation of ChatGPT. Meta ...

GPT-Trainer launches an LLM-native AI chatbot framework for no/low-code users, enhancing business operations and customer service. BOSTON, United States - April 26, 2024 — GPT-Trainer, a leader ...

A chatbot it an automated system that can turn your website into a customer support and sales machine. Learn how chatbots can keep your visitors engaged 24/7.

Shah took to Twitter to share how Dukaan’s AI chatbot, Lina, has improved customer support response times and costs. “As expected, didn’t find any mention about the 90% staff that were laid off.

The chief executive of an Indian startup laid off 90% of his support staff after the firm built a chatbot powered by artificial intelligence that he says can handle customer queries much faster ...

Convenience is a key component of the customer experience, therefore a 24/7 chatbot that handles customer service is a cost-effective and powerful way to provide basic support to consumers.

EV maker Rivian Automotive Inc RIVN is prioritizing human interaction to enhance its customer support, distinguishing itself from the conversational AI trend. What Happened: In a recent tweet ...

Consumer survey findings combined with analysis of 71 million real world chatbot interactions finds efficiency is the common denominator when it comes to consumer preferences and brand objectives ...

Big mistake. At the start of lockdown, we scrambled to secure a refund. We called the airline’s customer-support line: no dice. We pleaded with its online chatbot, a lobotomized character named AVA.

Decagon, a startup that sells artificial intelligence-powered customer support solutions, said on Tuesday it had raised $35 million in Series A and seed funding. Accel led the series A round with ...